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Thought Leadership
This is where I share my journey bridging the gap between humans and machines.
Expect deep dives into the tools shaping our digital future: how content creation empowers innovation, why intuitive interfaces matter, and the messy, rewarding process of building products that stick.
My articles* have been organised by topic:
Best practices for strategy, development, and building products
Designing seamless interactions between humans and tech
From market trends to hands-on lessons in Extended Reality
Turning cutting-edge ideas into tools that shape tomorrow
Let’s build smarter tools for a more curious world.
*For those who are audio-visual learners, I have provided AI-powered audio explorations via my YouTube channel
Deep Dives


A Tech Maturity Framework for Anticipating Market Shifts
Introducing 'The Onion Model' which helps tech investors to see innovation as a series of expanding layers that turn discovery into proof, then traction, then scale.
Oct 225 min read


Before or After? How to Build a Story to Sell Emerging Technologies
Emerging technologies are often built before their story exists, which makes them powerful but difficult to sell. A clear story helps people see what the product does and why it matters. Some founders begin with the story, others with the product, but the most successful learn how to turn one into the other. This post explores how story and product shape each other and how that connection helps you sell emerging technologies.
Oct 204 min read


Making Sense of Your Customer and Market Insights
Every company gathers feedback, data, and ideas, but few know how to connect them into clear direction. This post explores why so many teams struggle to make sense of their customer and market insights, and how new ways of working — and smarter tools — can help.
Oct 176 min read


How to Make Product Prioritisation Fair, Fast, and Focused
Learn how to make product prioritization fair, fast, and focused. The Stakeholder Marketplace is a simple framework that helps teams align, make inclusive decisions, and build trust by turning prioritization into a transparent, collaborative process.
Oct 135 min read


A Simple Scorecard for Startup Leadership Decisions
Learn a a simple, one-hour workshop method framework for startup leadership decisions. The Decision Scorecard helps teams align quickly, make fair calls, and stay transparent.
Oct 74 min read


One Product, Many Customers: The Strategy for Multi-Customer Fit
When every customer wants something different, focus becomes hard to keep. Discover how structured product leadership helps founders serving multiple customers stay guided by value, not noise, and lead with confidence as they scale.
Jun 265 min read


Turning Tech Innovation Into Product-Market Fit
Deep tech startups face a unique challenge. Their technology often works long before the market is ready for it. This case study explores how one company navigated that gap between invention and adoption, revealing five lessons on how to turn deep tech innovation into product-market fit. From focus and market relevance to data and timing, it offers practical insights for founders bringing science-based innovation to market.
Jun 116 min read


How to Make Your Product Essential - Product Storytelling and Positioning for Startups
A plaster or bandaid fixes a problem i.e., a cure. Smartglasses are not a necessity, they simply enhance your life i.e., a vitamin.
Apr 47 min read


How to Build What Matters, The Real Innovation Challenge for Startups
Innovation for startups often begins with excitement and ambition, but it can quickly drift when curiosity overtakes focus. In this article, Chris Burgess shares how a real-world product story from HP revealed the cost of chasing shiny features, and what founders can do to keep experiments grounded in user value. Learn how to build what matters by turning good ideas into products people genuinely need.
Mar 274 min read


Why Innovation Stalls, Even in Agile Teams
Discover how the innovation paradox impacts businesses and learn strategies to overcome it.
Mar 184 min read


Product Led Growth: Scaling From One Off Delivery to Repeatable Value
Startups in emerging technology often get stuck in custom delivery. Every client request feels like progress, but it leads to fragmented projects instead of a scalable product. This post explores how to build repeatable value through product led growth by understanding your audiences, finding patterns, validating them with evidence, and turning those insights into a story that scales.
Mar 117 min read


How to Utilise Delivery Teams to Drive Scalable Growth
HP wanted to establish a software licensing model. This post outlines how we transformed our internal tools into a scalable product.
Feb 275 min read


How to Turn Custom Work into a Scalable Startup Business
In this post, I’ll show you how a product mindset unlocks sustainable growth for your business, helping you transition from one-off projects
Feb 245 min read


Building Better XR Companies through Product Strategy
XR has huge potential, but many teams still lead with technology instead of user value. Chris Burgess shares how XR companies can build stronger products by focusing on the people who matter most, creating a product strategy that connects users, developers, and buyers for sustainable growth.
Jan 238 min read


Why Startups Lose Focus Before Finding Product-Market Fit
Many startups lose focus chasing too many products before finding product-market fit. This post explores why that happens, how “company-market fit” traps teams, and what founders can do to help product managers focus, build around the customer, and achieve sustainable product-market fit for startups.
Sep 11, 20244 min read


Build Products That Actually Ship and Deliver Real Value: Product Development for Startups
Building products that ship is hard, but building ones that deliver real value is harder. This practical guide to product development for startups shows how to move faster, stay focused, and keep teams aligned. Learn how to define your purpose, build self-sufficient teams, and deliver value that lasts beyond launch.
Aug 27, 20244 min read


Staying Relevant in the Tech Hype Cycle
The tech hype cycle rewards visibility and punishes hesitation. Once feasibility is proven, attention rises fast and fades faster. Staying relevant means more than chasing trends. It requires clarity, credibility, and consistent progress long after the hype moves on.
Aug 5, 20244 min read


Timeless Proverbs That Reveal Product Development Principles
I thought it would be interesting to explore how five particular proverbs resonate with me when it comes to product development.
Jul 29, 20243 min read


You Solved the Right Problem. But Did You Solve It Well?
A practical guide for founders, startup teams, and product leaders who want to build the right thing and get it into users’ hands faster.
Jul 18, 20245 min read


Spatial Computing and AI Can Revive the XR Industry
Chris Burgess argues that clarity in describing the user experience, supported by Spatial Computing and seeing how AI has told its story, is essential to restore both investor and user confidence.
May 14, 20245 min read
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