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How to Build and Scale
New Technology Products
Great technology sells, but the real challenge is building something people actually adopt.
Insights from 14+ years building and launching emerging technology products across startups, scale-ups, and Fortune 100 teams.
*For those who are audio-visual learners, I have provided AI-powered audio explorations via my YouTube channel
Deep Dives

XR
Extended Reality (XR) includes Augmented, Virtual, and Mixed Reality technologies that blend digital and physical worlds. These posts explore how XR products evolve from experimental technology into useful tools with real market value.


Headworn Devices and the Next Computing Convergence
I explore why glasses and headsets are not competing categories, what shifts are happening, and why this is key for the future of personal computing.
8 min read


The Future of HCI: Designing the bridge between people and machines
Spatial computing is moving from screens to spaces, but adoption will depend on how naturally people can use it. This post explores the future of human–computer interaction through three lenses — humans, computers, and interaction — showing how generational familiarity, device evolution, and intuitive gestures will shape the next era of computing.
8 min read


Stop Building XR Projects and Adopt a Product Mindset
Most XR teams are stuck in project mode, chasing briefs instead of building momentum. Adopting an XR product mindset means focusing on users, outcomes, and reuse. This post shows how to shift your mindset, reshape your process, and turn one-off projects into scalable products that grow.
5 min read


Stop Choosing Between Hands or Controllers, The Future of XR Interaction Will Use Both
Controllers or hand tracking? The XR industry treats it as a binary choice, but the future of XR interaction depends on combining both.
6 min read


How to Turn Custom Work into a Scalable Startup Business
In this post, I’ll show you how a product mindset unlocks sustainable growth for your business, helping you transition from one-off projects
5 min read


Building Better XR Companies through Product Strategy
XR has huge potential, but many teams still lead with technology instead of user value. Chris Burgess shares how XR companies can build stronger products by focusing on the people who matter most, creating a product strategy that connects users, developers, and buyers for sustainable growth.
9 min read


How to Master Your XR Go-To-Market Through Product Storytelling
As XR evolves into spatial computing, the winners will not be those with the most advanced technology but those who tell the clearest story about the experience. People do not buy XR because of what it is but because of how it feels to use. XR product storytelling helps founders turn complex technology into something human, meaningful, and easy to understand.
5 min read


XR Will Not Fail: Why The Future Is Bright
XR might have lost the spotlight to AI, but that doesn’t mean the story is over. In fact, the technology’s next chapter will be defined by real progress — from smarter wearables to AI-driven interfaces and fierce competition between major tech players. The future of XR is not fading; it’s maturing.
7 min read


Why is XR failing (relatively speaking)?
The XR industry is struggling; investment is down & no one is making significant sales. Everyone is still trying to find product market fit.
7 min read


3 Lessons for How XR Companies Can Turn Innovation Into Adoption
Snap’s latest demo highlighted a growing truth in XR. The industry no longer struggles with what’s possible, but with making innovation usable, repeatable, and scalable. After more than a decade building in AR and VR, Chris Burgess shares three lessons that show how XR companies can balance accessibility and ambition to turn innovation into adoption.
5 min read


Spatial Computing and AI Can Revive the XR Industry
Chris Burgess argues that clarity in describing the user experience, supported by Spatial Computing and seeing how AI has told its story, is essential to restore both investor and user confidence.
5 min read


How Accessible Creation Tools Can Define the Next Chapter of AR
It appears that the role of a software developer is essential for creating AR content. I outline how I think this can be addressed.
4 min read


How AR on a smart phone can ease the path to purchase
Whilst major websites struggle to capture click-throughs (CTRs), in my experience mobile AR can regularly achieve CTRs of 30%+
4 min read


Curiosity to ROI: A Guide to Augmented Reality Adoption
I outline general advice for anyone currently using augmented reality on mobile, or anyone thinking about trying it out.
5 min read
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