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Thought Leadership
This is where I share my journey bridging the gap between humans and machines.
Expect deep dives into the tools shaping our digital future: how content creation empowers innovation, why intuitive interfaces matter, and the messy, rewarding process of building products that stick.
My articles* have been organised by topic:
Best practices for strategy, development, and building products
Designing seamless interactions between humans and tech
From market trends to hands-on lessons in Extended Reality
Turning cutting-edge ideas into tools that shape tomorrow
Let’s build smarter tools for a more curious world.
*For those who are audio-visual learners, I have provided AI-powered audio explorations via my YouTube channel
Deep Dives
Strategy


Mapping Problems to Solutions
How to make assumptions explicit and shared so that validation, market exploration, and strategy are easier By Chris Burgess You hear a lot about building products by solving problems. But what happens when the product already exists and you now need to validate it? This is the situation many companies find themselves in, especially those moving from projects to products. Products are always built in response to a perceived problem, whether that problem has been made explicit
14 hours ago5 min read


Before or After? How to Build a Story to Sell Emerging Technologies
Emerging technologies are often built before their story exists, which makes them powerful but difficult to sell. A clear story helps people see what the product does and why it matters. Some founders begin with the story, others with the product, but the most successful learn how to turn one into the other. This post explores how story and product shape each other and how that connection helps you sell emerging technologies.
Oct 20, 20254 min read


Making Sense of Your Customer and Market Insights
Every company gathers feedback, data, and ideas, but few know how to connect them into clear direction. This post explores why so many teams struggle to make sense of their customer and market insights, and how new ways of working — and smarter tools — can help.
Oct 17, 20256 min read


Turning Tech Innovation Into Product-Market Fit
Deep tech startups face a unique challenge. Their technology often works long before the market is ready for it. This case study explores how one company navigated that gap between invention and adoption, revealing five lessons on how to turn deep tech innovation into product-market fit. From focus and market relevance to data and timing, it offers practical insights for founders bringing science-based innovation to market.
Jun 11, 20256 min read


How to Build What Matters, The Real Innovation Challenge for Startups
Innovation for startups often begins with excitement and ambition, but it can quickly drift when curiosity overtakes focus. In this article, Chris Burgess shares how a real-world product story from HP revealed the cost of chasing shiny features, and what founders can do to keep experiments grounded in user value. Learn how to build what matters by turning good ideas into products people genuinely need.
Mar 27, 20254 min read


Building Better XR Companies through Product Strategy
XR has huge potential, but many teams still lead with technology instead of user value. Chris Burgess shares how XR companies can build stronger products by focusing on the people who matter most, creating a product strategy that connects users, developers, and buyers for sustainable growth.
Jan 23, 20258 min read


How to Master Your XR Go-To-Market Through Product Storytelling
As XR evolves into spatial computing, the winners will not be those with the most advanced technology but those who tell the clearest story about the experience. People do not buy XR because of what it is but because of how it feels to use. XR product storytelling helps founders turn complex technology into something human, meaningful, and easy to understand.
Dec 16, 20244 min read


Can Blockchain benefit Spatial Computing & AI?
A number of devices we have are capable of scanning our homes using its cameras, is there a future where this data is stored where we want?
Oct 1, 20246 min read


3 Lessons for How XR Companies Can Turn Innovation Into Adoption
Snap’s latest demo highlighted a growing truth in XR. The industry no longer struggles with what’s possible, but with making innovation usable, repeatable, and scalable. After more than a decade building in AR and VR, Chris Burgess shares three lessons that show how XR companies can balance accessibility and ambition to turn innovation into adoption.
Sep 18, 20245 min read


Build Products That Actually Ship and Deliver Real Value: Product Development for Startups
Building products that ship is hard, but building ones that deliver real value is harder. This practical guide to product development for startups shows how to move faster, stay focused, and keep teams aligned. Learn how to define your purpose, build self-sufficient teams, and deliver value that lasts beyond launch.
Aug 27, 20244 min read


Staying Relevant in the Tech Hype Cycle
The tech hype cycle rewards visibility and punishes hesitation. Once feasibility is proven, attention rises fast and fades faster. Staying relevant means more than chasing trends. It requires clarity, credibility, and consistent progress long after the hype moves on.
Aug 5, 20244 min read


You Solved the Right Problem. But Did You Solve It Well?
A practical guide for founders, startup teams, and product leaders who want to build the right thing and get it into users’ hands faster.
Jul 18, 20245 min read


Spatial Computing and AI Can Revive the XR Industry
Chris Burgess argues that clarity in describing the user experience, supported by Spatial Computing and seeing how AI has told its story, is essential to restore both investor and user confidence.
May 14, 20245 min read


How Accessible Creation Tools Can Define the Next Chapter of AR
It appears that the role of a software developer is essential for creating AR content. I outline how I think this can be addressed.
Aug 15, 20174 min read
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