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How to Build and Scale
New Technology Products
Great technology sells, but the real challenge is building something people actually adopt.
Insights from 14+ years building and launching emerging technology products across startups, scale-ups, and Fortune 100 teams.
*For those who are audio-visual learners, I have provided AI-powered audio explorations via my YouTube channel
Deep Dives


Make Technical Products Easier to Sell by Mapping Problems to Solutions
How to make assumptions explicit and shared so that validation, market exploration, and strategy are easier By Chris Burgess You hear a lot about building products by solving problems. But what happens when the product already exists and you now need to validate it? This is the situation many companies find themselves in, especially those moving from projects to products. Products are always built in response to a perceived problem, whether that problem has been made explici
6 min read


Headworn Devices and the Next Computing Convergence
I explore why glasses and headsets are not competing categories, what shifts are happening, and why this is key for the future of personal computing.
8 min read


How I Built a Complex AI Agent With No Code (And What I Learnt the Hard Way)
I started with a clear goal. I wanted to interpret and summarise scattered data. I am not technical, so I set out to build an AI agent with no code. More than sixty hours later, with more than twenty seven nodes created and the need to start vibe coding, it became clear that it was anything but simple.
9 min read


The Future of HCI: Designing the bridge between people and machines
Spatial computing is moving from screens to spaces, but adoption will depend on how naturally people can use it. This post explores the future of human–computer interaction through three lenses — humans, computers, and interaction — showing how generational familiarity, device evolution, and intuitive gestures will shape the next era of computing.
8 min read


One Product, Many Customers: The Strategy for Multi-Customer Fit
When every customer wants something different, focus becomes hard to keep. Discover how structured product leadership helps founders serving multiple customers stay guided by value, not noise, and lead with confidence as they scale.
5 min read


How to Make Your Product Essential - Product Storytelling and Positioning for Startups
A plaster or bandaid fixes a problem i.e., a cure. Smartglasses are not a necessity, they simply enhance your life i.e., a vitamin.
7 min read


How to Build What Matters, The Real Innovation Challenge for Startups
Innovation for startups often begins with excitement and ambition, but it can quickly drift when curiosity overtakes focus. In this article, Chris Burgess shares how a real-world product story from HP revealed the cost of chasing shiny features, and what founders can do to keep experiments grounded in user value. Learn how to build what matters by turning good ideas into products people genuinely need.
4 min read


Product Led Growth: Scaling From One Off Delivery to Repeatable Value
Startups in emerging technology often get stuck in custom delivery. Every client request feels like progress, but it leads to fragmented projects instead of a scalable product. This post explores how to build repeatable value through product led growth by understanding your audiences, finding patterns, validating them with evidence, and turning those insights into a story that scales.
7 min read


Stop Choosing Between Hands or Controllers, The Future of XR Interaction Will Use Both
Controllers or hand tracking? The XR industry treats it as a binary choice, but the future of XR interaction depends on combining both.
6 min read


How to Utilise Delivery Teams to Drive Scalable Growth
HP wanted to establish a software licensing model. This post outlines how we transformed our internal tools into a scalable product.
5 min read


Building Better XR Companies through Product Strategy
XR has huge potential, but many teams still lead with technology instead of user value. Chris Burgess shares how XR companies can build stronger products by focusing on the people who matter most, creating a product strategy that connects users, developers, and buyers for sustainable growth.
9 min read


How to Master Your XR Go-To-Market Through Product Storytelling
As XR evolves into spatial computing, the winners will not be those with the most advanced technology but those who tell the clearest story about the experience. People do not buy XR because of what it is but because of how it feels to use. XR product storytelling helps founders turn complex technology into something human, meaningful, and easy to understand.
5 min read


Can Blockchain benefit Spatial Computing & AI?
A number of devices we have are capable of scanning our homes using its cameras, is there a future where this data is stored where we want?
7 min read


Why is XR failing (relatively speaking)?
The XR industry is struggling; investment is down & no one is making significant sales. Everyone is still trying to find product market fit.
7 min read


3 Lessons for How XR Companies Can Turn Innovation Into Adoption
Snap’s latest demo highlighted a growing truth in XR. The industry no longer struggles with what’s possible, but with making innovation usable, repeatable, and scalable. After more than a decade building in AR and VR, Chris Burgess shares three lessons that show how XR companies can balance accessibility and ambition to turn innovation into adoption.
5 min read


You Solved the Right Problem. But Did You Solve It Well?
A practical guide for founders, startup teams, and product leaders who want to build the right thing and get it into users’ hands faster.
5 min read


Spatial Computing and AI Can Revive the XR Industry
Chris Burgess argues that clarity in describing the user experience, supported by Spatial Computing and seeing how AI has told its story, is essential to restore both investor and user confidence.
5 min read


Designing Natural Interaction in 3D Unity Applications
As the product lead on developer tooling at Ultraleap, my mission was clear: great hand tracking that's intuitive as possible for developers
4 min read


How to Design Virtual Reality Experiences that Feel Natural
Early VR arcades figured out how to make virtual experiences feel natural. The secret wasn’t better graphics, it was designing around the way our hands actually move.
6 min read


How Accessible Creation Tools Can Define the Next Chapter of AR
It appears that the role of a software developer is essential for creating AR content. I outline how I think this can be addressed.
4 min read
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