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Thought Leadership
This is where I share my journey bridging the gap between humans and machines.
Expect deep dives into the tools shaping our digital future: how content creation empowers innovation, why intuitive interfaces matter, and the messy, rewarding process of building products that stick.
My articles* have been organised by topic:​
Best practices for strategy, development, and building products
Designing seamless interactions between humans and tech​
From market trends to hands-on lessons in Extended Reality​
Turning cutting-edge ideas into tools that shape tomorrow​
Let’s build smarter tools for a more curious world.​
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*For those who are audio-visual learners, I have provided AI-powered audio explorations via my YouTube channel
Deep Dives


The Future of HCI: Designing the bridge between people and machines
Spatial computing is moving from screens to spaces, but adoption will depend on how naturally people can use it. This post explores the future of human–computer interaction through three lenses — humans, computers, and interaction — showing how generational familiarity, device evolution, and intuitive gestures will shape the next era of computing.
Oct 318 min read


One Product, Many Customers: The Strategy for Multi-Customer Fit
When every customer wants something different, focus becomes hard to keep. Discover how structured product leadership helps founders serving multiple customers stay guided by value, not noise, and lead with confidence as they scale.
Jun 265 min read


How to Make Your Product Essential - Product Storytelling and Positioning for Startups
A plaster or bandaid fixes a problem i.e., a cure. Smartglasses are not a necessity, they simply enhance your life i.e., a vitamin.
Apr 47 min read


How to Build What Matters, The Real Innovation Challenge for Startups
Innovation for startups often begins with excitement and ambition, but it can quickly drift when curiosity overtakes focus. In this article, Chris Burgess shares how a real-world product story from HP revealed the cost of chasing shiny features, and what founders can do to keep experiments grounded in user value. Learn how to build what matters by turning good ideas into products people genuinely need.
Mar 274 min read


Product Led Growth: Scaling From One Off Delivery to Repeatable Value
Startups in emerging technology often get stuck in custom delivery. Every client request feels like progress, but it leads to fragmented projects instead of a scalable product. This post explores how to build repeatable value through product led growth by understanding your audiences, finding patterns, validating them with evidence, and turning those insights into a story that scales.
Mar 117 min read


Stop Choosing Between Hands or Controllers, The Future of XR Interaction Will Use Both
Controllers or hand tracking? The XR industry treats it as a binary choice, but the future of XR interaction depends on combining both.
Mar 26 min read


How to Utilise Delivery Teams to Drive Scalable Growth
HP wanted to establish a software licensing model. This post outlines how we transformed our internal tools into a scalable product.
Feb 275 min read


Building Better XR Companies through Product Strategy
XR has huge potential, but many teams still lead with technology instead of user value. Chris Burgess shares how XR companies can build stronger products by focusing on the people who matter most, creating a product strategy that connects users, developers, and buyers for sustainable growth.
Jan 238 min read


How to Master Your XR Go-To-Market Through Product Storytelling
As XR evolves into spatial computing, the winners will not be those with the most advanced technology but those who tell the clearest story about the experience. People do not buy XR because of what it is but because of how it feels to use. XR product storytelling helps founders turn complex technology into something human, meaningful, and easy to understand.
Dec 16, 20244 min read


Can Blockchain benefit Spatial Computing & AI?
A number of devices we have are capable of scanning our homes using its cameras, is there a future where this data is stored where we want?
Oct 1, 20246 min read


Why is XR failing (relatively speaking)?
The XR industry is struggling; investment is down & no one is making significant sales. Everyone is still trying to find product market fit.
Sep 24, 20247 min read


3 Lessons for How XR Companies Can Turn Innovation Into Adoption
Snap’s latest demo highlighted a growing truth in XR. The industry no longer struggles with what’s possible, but with making innovation usable, repeatable, and scalable. After more than a decade building in AR and VR, Chris Burgess shares three lessons that show how XR companies can balance accessibility and ambition to turn innovation into adoption.
Sep 18, 20245 min read


You Solved the Right Problem. But Did You Solve It Well?
A practical guide for founders, startup teams, and product leaders who want to build the right thing and get it into users’ hands faster.
Jul 18, 20245 min read


Spatial Computing and AI Can Revive the XR Industry
Chris Burgess argues that clarity in describing the user experience, supported by Spatial Computing and seeing how AI has told its story, is essential to restore both investor and user confidence.
May 14, 20245 min read


Designing Natural Interaction in 3D Unity Applications
As the product lead on developer tooling at Ultraleap, my mission was clear: great hand tracking that's intuitive as possible for developers
Jan 11, 20244 min read


How to Design Virtual Reality Experiences that Feel Natural
Early VR arcades figured out how to make virtual experiences feel natural. The secret wasn’t better graphics, it was designing around the way our hands actually move.
Apr 6, 20226 min read


How Accessible Creation Tools Can Define the Next Chapter of AR
It appears that the role of a software developer is essential for creating AR content. I outline how I think this can be addressed.
Aug 15, 20174 min read


How AR on a smart phone can ease the path to purchase
Whilst major websites struggle to capture click-throughs (CTRs), in my experience mobile AR can regularly achieve CTRs of 30%+
Mar 27, 20174 min read
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