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How to Build and Scale
New Technology Products
Great technology sells, but the real challenge is building something people actually adopt.
Insights from 14+ years building and launching emerging technology products across startups, scale-ups, and Fortune 100 teams.
*For those who are audio-visual learners, I have provided AI-powered audio explorations via my YouTube channel
Deep Dives


Making Sense of Your Customer and Market Insights
Every company gathers feedback, data, and ideas, but few know how to connect them into clear direction. This post explores why so many teams struggle to make sense of their customer and market insights, and how new ways of working — and smarter tools — can help.
6 min read


How to Make Product Prioritisation Fair, Fast, and Focused
Learn how to make product prioritization fair, fast, and focused. The Stakeholder Marketplace is a simple framework that helps teams align, make inclusive decisions, and build trust by turning prioritization into a transparent, collaborative process.
6 min read


One Product, Many Customers: The Strategy for Multi-Customer Fit
When every customer wants something different, focus becomes hard to keep. Discover how structured product leadership helps founders serving multiple customers stay guided by value, not noise, and lead with confidence as they scale.
5 min read


Turning Tech Innovation Into Product-Market Fit
Deep tech startups face a unique challenge. Their technology often works long before the market is ready for it. This case study explores how one company navigated that gap between invention and adoption, revealing five lessons on how to turn deep tech innovation into product-market fit. From focus and market relevance to data and timing, it offers practical insights for founders bringing science-based innovation to market.
6 min read


Product Led Growth: Scaling From One Off Delivery to Repeatable Value
Startups in emerging technology often get stuck in custom delivery. Every client request feels like progress, but it leads to fragmented projects instead of a scalable product. This post explores how to build repeatable value through product led growth by understanding your audiences, finding patterns, validating them with evidence, and turning those insights into a story that scales.
7 min read


Building Better XR Companies through Product Strategy
XR has huge potential, but many teams still lead with technology instead of user value. Chris Burgess shares how XR companies can build stronger products by focusing on the people who matter most, creating a product strategy that connects users, developers, and buyers for sustainable growth.
9 min read


Why is XR failing (relatively speaking)?
The XR industry is struggling; investment is down & no one is making significant sales. Everyone is still trying to find product market fit.
7 min read


How AR on a smart phone can ease the path to purchase
Whilst major websites struggle to capture click-throughs (CTRs), in my experience mobile AR can regularly achieve CTRs of 30%+
4 min read


Curiosity to ROI: A Guide to Augmented Reality Adoption
I outline general advice for anyone currently using augmented reality on mobile, or anyone thinking about trying it out.
5 min read
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